FAQ

/FAQ

Before You Book

We’ve recently just begun a soft launch of field trip offerings. We’ve only released a few trips and departure dates. However, we will be adding more trips soon! They’ve already been in development and we’re going to add them to the schedule for 2016 and or 2017. We think all of our trips offer great value, and include amazing transport, awesome accommodations, occasional meals, and of course outstanding photography instruction.

The detailed list of inclusions for each itinerary can be found on that specific itinerary page. However, if you have any further questions please feel free to get in touch with us and we’ll happily answer any questions you have. We strive to make every part of your experience as enjoyable as possible!

The best way to get notified of any deals on field trips or any other special offers is to sign up for our newsletter and follow us on social media.

All sorts of people take our trips and everyone is welcome! You could find people in all age groups and all skill levels. We’re ready for everyone, and want everyone to feel comfortable signing up. Are you already a pro photographer? Great, come join us and enjoy, making new friends, experiencing new things and immerse yourself in photography!  Are you still trying to figure out how to use those fancy dials and get your photos to look good?  That’s great too!  We’ll help you figure out how to use your camera and take the photos you’ve always wanted to.

Chris (aka: Jack Thatcher) the technical thinker, number geek and gadget master. Adam an artist since birth and definite right side brain user. Together they are an unstoppable duo and both are professional photographers.

No, it does not. Everyone has different needs when it comes to insurance so that’s something to purchase individually. However, we really strongly recommend that you purchase travel insurance when you book your trip. Check out our Trip Insurance page for more information.

Absolutely. We process all payments, and work diligently to provide some of the most secure payment processing on the planet. If you still would prefer not to pay online, you can call us and we can help you complete payments for your trips using credit card authorization forms or bank transfers.

Yes we do. To be added to the waiting list, please email us and let us know which trip and which departure date you’d like to be added to. We’ll put you on the list and notify you if space becomes available.

Yes, we encourage it! You’ll find other solo travelers on our trips as well, we think you’re awesome for getting out there on your own, exploring and making new friends.

Nope! Our trip prices are based on double occupancy. If you’re traveling with a friend, that’s great. If you’re traveling solo that’s great too! We’ll match you up with another solo traveler of the same gender. However, single supplements are available on most trips for people who would prefer to have their own room at an additional charge.

Anyone is allowed to sign up for a trip, even if they are not a photographer. However, our trips are specifically designed for photography so as long as they are open to go along for the ride, we’re happy to have them. Who knows, they might get hooked on photography too! Pricing for each ticket will be standard, whether any person chooses to take part or sit out of any photography training.

Nope, we cater to all types of photographers from beginners to seasoned pros. Our groups are small, so individual time with leaders is available.

Each itinerary varies, but in general someone in average shape should have no trouble on any of our trips. You can also always contact us directly if you have specific concerns.

We really like keeping our groups together, but we understand free time is a good thing too! If you need more you can always choose to take more, it’s your trip!

We may have situations were multiple trips link together, giving you more time with us! If you have questions about which trips might link together, get in touch with us. We’re more than happy to chat with you to figure out if any trips meet your needs.

No, getting to and from the trip gateways is not included in the price of any of our trips. If you need help figuring out how to get to or from the start or end of a trip, please contact us, we’re happy to share our knowledge and help you find the best solution!

To create a booking on one of our trips, you must pay a deposit or the full trip payment. For some trips & departure dates these payments can be made online. For others, payments should be made after consulting with Photo Nomads via email or phone. Deposit amounts vary trip to trip. Please check the individual trip pages for deposit requirements.

  1. A deposit is required for all bookings regardless of when the booking is made. Please refer to individual trip pages for deposit requirements.
  2. Payment in full must be received 120 days or more prior to trip departure. If payment is not received, your booking could be considered cancelled and subject to the Cancellation & Refund Policy.
  3. Bookings made less than 120 days before trip departure are subject to payment in full at time of booking. A booking made less than 120 days without full payment is not considered a finalized booking, and a spot will not be reserved.

Pre Departure

You sure do! We’ll email over a packet of goodies that will give you tons of information about your upcoming trip, what to expect, things you should bring, etc. Please reach out to us if you don’t receive any documents or have more questions!

Yes; please advise us of any medical concerns or issues that you have and we can advise you if we think it’s safe for you to travel on one of our trips.

Each itinerary page has a section that lists off suggested items to bring. Keep in mind, some items listed may be seasonal and might not be suggested year round. You’ll also get a more specific breakdown in your trip docs after you book. If you have questions about what to bring, or recommended gear, please reach out to us and we can help answer your questions.

If you wish to cancel a trip that you have registered for, the schedule below shows what refunds, if any, you shall be entitled to due to your cancellation:

  1. Cancellation more than 150 days prior to trip departure:
    • Full refund of all monies paid, including your deposit, minus any transaction charges.
  2. Cancellation 121-150 days prior to trip departure:
    • Refund of monies paid, minus your deposit, which may be rolled over to another trip, and minus any transaction fees.
  3. Cancellation 91-121 days prior to trip departure:
    • 50% refund of total trip price, (if full trip price has been paid) minus your deposit, which may be rolled over to another trip, and minus any transaction fees
  4. Cancellation 61-90 days prior to trip departure:
    • 25% refund of total trip price, (if full trip price has been paid) minus your deposit, which may be rolled over to another trip, and minus any transaction fees.
  5. Cancellation 60 days or less prior to trip departure:
    • No refunds will be given, deposit may be rolled over to another trip at the discretion of PhotoNERDs

Unfortunately, we do not. Any required visas or passports must be individually obtained prior to travel. For requirements on visas and passports, please check with authorities in the locations in which you are traveling to.

Space on the trips can sometimes be limited. Each person is limited to one piece of luggage + a camera bag and a tripod. Please try to keep your luggage as manageable as possible as space for luggage storage on travel days can be limited. Personal luggage (not including camera gear or tripod) should not exceed 45 pounds.

On Your Trip

We keep calling Mother Nature to put in requests, but she hasn’t picked up the phone or called us back yet! Dramatic weather can often be great for photography. We put the safety of our passengers and leaders above all else. We’ll photograph in varying weather as long as it is safe to do so. The final call is up to the trip leaders. If we do miss out at a location because it is unsafe to shoot, we have other types of photographic instruction that can take place instead. Don’t you worry – we have your back!

Yes, however their focus is on you! Sometimes our leaders might take pictures of you because we think you’re rock stars and want to feature you on our website. Other times our leaders may setup their camera & tripod to help show or explain what they would do in a certain situation, or capture a shot to use for post processing lessons later on in the trip.

We make sure to choose awesome locations for our shoots, but we understand that different views speak to different people. You’re welcome to go find a different view point, but our leaders have to stay with the group so you’ll be on your own for figuring out how to get the shot. You’ll also be responsible for meeting up with the group again before we depart that specific location. Often times the locations we are in have very specific guidelines on where our groups can and can’t shoot. Even if you choose to wander off on your own, you’re still a part of our group and must abide by the same restrictions on shooting locations. We totally understand wanting to get a different view, but we hope you choose to stay with the group, we’ll all get awesome shots together and have a great time!

Most of our trips have a cap of 8 people. We do have some trips that have smaller caps at 6. We provide 1 leader for every 4 people that sign up.

Generally, when accommodation is included it is in a private rental property.  We make sure to choose properties that offer a great mix of comfort, quality and location.  Some of the properties we use are chosen so that you’ll be closer to the spots you want to shoot. On some of our adventure trips, some of the nights we’ll be camping to keep you close to nature and close to remarkable locations. If you have questions about what type of accommodations your trip will have, please get in touch with us!

We have a wide range of trips and we can use a variety of vehicles.  Generally, on our Journeys we’ll be using private or rental vehicles. All trips utilize a dedicated driver so that you can have more time with and more access to our trip leaders.  We agonize over our transportation options to make sure we’re finding the right blend of comfort, capability and safety.

We can’t ever guarantee specific types of food, but we’ll do everything we can to make sure you’re accommodated. After you book we’ll send over documents with information about your trip. If you have any special dietary requirements, there is a form you can send back to us to let us know. We can plan ahead and do everything we can to work with your requirements. Please note that some itineraries visit places with fewer dining options and menus can become limited. If you have any questions, please let us know in advance and we can do our best to accommodate you.

This is entirely up to your discretion. You are never required to tip any PhotoNERDs staff member. If you would like to tip any local guides, drivers, etc, please feel free to do so. Our leaders will always remind you when tips are appropriate for local guides.

Yep, we do also recommend bringing extra batteries because we’ll be taking A LOT of photos! Each night you’ll have a chance to charge up at your hotel. For some of our adventure trips that are off the beaten path, you might want to invest in a charging system that will allow you to power up out in nature. We’ve put suggestions on those individual trip pages and you can always get in touch with us to find out more!

Get in touch with us as soon as you find out you’re not going to be able to make the start of your trip. We’ll do everything we can to get you caught up ASAP. We unfortunately cannot offer any refunds if you arrive late and miss any section of your trip. We highly recommend purchasing travel insurance to cover yourself in the event something like this happens.

We tend to include a TON of stuff on our trips, so you shouldn’t have to pay for much on your own. It really depends on what you want to do during your free time and how lavishly you want to spend. It’s always good to have some cash, but we wouldn’t recommend walking around with a wallet bursting at the seams with Benjamin’s. Credit and debit cards work well, we can accept payments for Optional Experiences with cash, credit or debit cards. Its always a good idea to contact your bank or CC company and let them know you’ll be traveling.

In most cases, yes. Our trips run at a fast pace to make sure we include as much as possible for you. Laundry will be available at most destinations, so it’s up to you to find the time to take care of it. While many of the homes we rent have laundry facilities, you will need to bring detergents.